switch voices in ivr menus

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switch voices in ivr menus

Alexander de Greiff
another question:

- in the ivr application i have cepstral voice matthias read the main menu ok.
- i select submenu1 and cepstral voice katrin reads the submenu1 correctly.
- i go back to the main menu and the voice is not switched back to the specified voice matthias.

each voice is explicitly specified in each menu.

any suggestions?

kind regards
alex


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Re: switch voices in ivr menus

Brian West
What I would need is a debug log... ie press F8, attach that info to a  
jira http://jira.freeswitch.org and please assign it to me "brian" is  
the user.

/b
PS: do not paste logs in the comment box.. Attach them instead.
On Feb 26, 2009, at 9:19 AM, Alexander de Greiff wrote:

> another question:
>
> - in the ivr application i have cepstral voice matthias read the  
> main menu ok.
> - i select submenu1 and cepstral voice katrin reads the submenu1  
> correctly.
> - i go back to the main menu and the voice is not switched back to  
> the specified voice matthias.
>
> each voice is explicitly specified in each menu.
>
> any suggestions?
>
> kind regards
> alex


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Re: switch voices in ivr menus

Brian West
In reply to this post by Alexander de Greiff
Alex,
        Mine changes voices every time.. can you post your ivr.conf.xml along  
with the report?

/b


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Re: switch voices in ivr menus

Alexander de Greiff
In reply to this post by Alexander de Greiff
brian,

demo3 is the main menu. all submenus change voices correctly. when i go to the main menu via menu-sub (7) then the voice is changes correctly. only when i menu-top (9) to main menu the voice is not changed.

how do i produce the debug log? in the cli? this i a remote terminal. f8 is not an option.

here is the part of my ivr.conf.xml:


     <menu name="demo3"
        greet-long="say:guten tag. das ist das hauptmenue. sie koennen eine durchwahl waehlen oder fuer untermenue 1 druecken oder untermenue 2 oder 9 oder stern oder 8"
        greet-short="say:Hauptmenue. 1=untermenue 1. 2=untermenue2. 9=top. stern=exit. 8=zurueck."
        invalid-sound="say:ungueltige auswahl"
        exit-sound="say:auf wiedersehen"
        timeout ="10000"
        max-failures="3"
        tts-engine="cepstral"
        tts-voice="matthias"
        phrase_lang="de">
      <entry action="menu-sub" digits="1" param="demo3_submenu_1"/>
      <entry action="menu-sub" digits="2" param="demo3_submenu_2"/>
      <entry action="menu-exec-app" digits="/^([1-2][0-1][0-9])$/" param="transfer $1 XML features"/>
      <entry action="menu-top" digits="9"/>
      <entry action="menu-exit" digits="*"/>
      <entry action="menu-back" digits="8"/>
     </menu>

     <menu name="demo3_submenu_1"
        greet-long="say:das ist untermenue 1. Bitte treffen sie folgende auswahl. top 9 druecken. eit stern druecken. zurueck 8 druecken."
        greet-short="say:untermenue 1. top 9. stern exit. 8 zurueck."
        invalid-sound="say:ungueltige auswahl"
        timeout ="10000"
        max-failures="3"
        tts-engine="cepstral"
        tts-voice="katrin"
        phrase_lang="de">
      <entry action="menu-sub" digits="2" param="demo3_submenu_2"/>
      <entry action="menu-sub" digits="7" param="demo3"/>

      <entry action="menu-top" digits="9"/>
      <entry action="menu-exit" digits="*"/>
      <entry action="menu-back" digits="8"/>
     </menu>

     <menu name="demo3_submenu_2"
        greet-long="say:das ist untermenue 2. Bitte treffen sie folgende auswahl. top 9 druecken. exit stern druecken. zurueck 8 druecken."
        greet-short="say:untermenue 1. top 9. stern exit. 8 zurueck."
        invalid-sound="say:ungueltige auswahl"
        timeout ="10000"
        max-failures="3"
        tts-engine="cepstral"
        tts-voice="matthias"
        phrase_lang="de">
      <entry action="menu-sub" digits="1" param="demo3_submenu_1"/>
      <entry action="menu-sub" digits="7" param="demo3"/>

      <entry action="menu-top" digits="9"/>
      <entry action="menu-exit" digits="*"/>
      <entry action="menu-back" digits="8"/>
     </menu>

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Re: switch voices in ivr menus

Brian West
Yes F8 will work on a remote teminal... thats how I do it :P

/b

On Feb 26, 2009, at 10:52 AM, Alexander de Greiff wrote:

> how do i produce the debug log? in the cli? this i a remote  
> terminal. f8 is not an option.


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Re: switch voices in ivr menus

Brian West
In reply to this post by Alexander de Greiff
  :P  fixed in 12297

/b

On Feb 26, 2009, at 10:52 AM, Alexander de Greiff wrote:

> brian,
>
> demo3 is the main menu. all submenus change voices correctly. when i  
> go to the main menu via menu-sub (7) then the voice is changes  
> correctly. only when i menu-top (9) to main menu the voice is not  
> changed.
>
> how do i produce the debug log? in the cli? this i a remote  
> terminal. f8 is not an option.
>
> here is the part of my ivr.conf.xml:


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