No audio when using Cisco IP Phone 7942 with Freeswitch

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No audio when using Cisco IP Phone 7942 with Freeswitch

ayobami
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I have a Freeswitch installation with various models of IP phones, all models work fine except the 7942 model that when call is placed through to  from other models, there will be no audio. However, if the 7942 initiates call to any other model the audio is fine in both directions. The network is not behind NAT as other devices work fine on the network, what could be the problem,?